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Lucent Technologies

Lucent Technologies

Stand alone solution

Multiple business functions are cleverly connected in this stylish three storey building near Melbourne’s CBD.

A significant project, Custance worked with Lucent to consolidate two Lucent business groups from separate sites. The facility houses a 70 person round the clock call centre, an education and training centre, and a full certification laboratory to replicate equipment faults. As well as these key facilities there is also distributed hot desking for project teams and field/sales engineering.

A central vertical stairway and atrium links all three levels and the large floor plates take advantage of a central courtyard and roof level outdoor terrace.

Custance coordinated all services consultants on the project and undertook a range of services from strategic facility planning to running change management workshops and staff presentations.

Key Outtakes
Multiple business
functions in one streamlined facility
Full certification
laboratory facilities